Privacy Policy


At Dr Foot Solutions, we are committed to protect your Privacy.


The information you share helps us provide the best products and service possible. When you become a customer of Dr Foot Solutions, we require specific information to fill your Order and if you would like to subscribe to our e-Newsletter. Some of this information includes name, billing and shipping addresses, phone number, e-mail address and credit/ debit card information. We handle this information in a secure and confidential manner.


We do not share this information with outside parties except to the extent necessary to complete that Order (ie. Paypal). We use the information you provide about someone else when placing an Order only to ship the product and to confirm delivery. We do not share this information with outside parties except to extent necessary to complete that order.


By placing an Online Order, you give us permission to communicate with you in regards to any important information regarding your Order, including the security of your customer information. This communication could be via e-mail, in writing or by phone.


After an order is processed by phone or in writing, all credit card details are destroyed. Dr Foot Solutions does not share, sell or trade with third parties your Personal Information gathered Online.


We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our Website if you would like to receive our e-Newsletters and updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website.


When you use this Website, cookies will be placed in the browser file of your computer. Computer cookies are small bits of data that help us recognise you each time you return to our website. They are stored on your computer's hard drive. They do not damage your data and they cannot be used to access the private information you provide for us.


If we do ask for your information, we will inform you which information we require and which information is optional. You may choose not to provide us with any personal information. If you do so, however, you will not be able to purchase products from us and may not be able to use some or all of this website.


In the circumstance of where a distributor is available in the country where you intend to purchase a product, we will contact you and obtain your permission before your information is passed on to the distributor when you have placed an order. We ask them to use such information only for the purposes of providing you with the products you order, unless you have “opted in” to receive marketing and other communications from them.


We are not responsible for the conduct of those distributors, and it is important that you read and understand any Privacy Policy of the distributor to whom such information is provided, as it describes the manner in which the distributor may use and disclose that personal information. A distributor’s Privacy Policy, if they have one, can be accessed on their website.


Under the Privacy Act, you have a right to seek access to information which we hold about you, although there are some restrictions to this. You also have the right to ask us to correct information about you which is incorrect, incomplete and out of date.


This Privacy Policy may be revised from time to time. Future modifications to this policy will be posted on our web site. For questions regarding our privacy policy please contact us via phone or email. Details are provided on our website Contact Us page.




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